{"id":516450,"date":"2026-03-26T10:31:46","date_gmt":"2026-03-26T02:31:46","guid":{"rendered":"https:\/\/stg.takaful-malaysia.com.my\/news\/announcement-notice-copy\/"},"modified":"2026-03-26T11:08:24","modified_gmt":"2026-03-26T03:08:24","slug":"complaints-handling","status":"publish","type":"news","link":"https:\/\/stg.takaful-malaysia.com.my\/en\/news\/complaints-handling\/","title":{"rendered":"Complaints Handling"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Follow the steps below to lodge a complaint regarding any product or service dissatisfaction.<\/p>\n","protected":false},"template":"","categories":[131],"tags":[],"class_list":["post-516450","news","type-news","status-publish","hentry","category-announcement"],"acf":{"more_projects_text":"","featured_image":{"desktop_image":40819,"mobile_image":40821,"highlight_new_overview":412947},"date":"20260326","title":"Complaints Handling","news_category":"","quote":"","first_content":"","second_content":"<p data-pm-slice=\"1 1 []\"><b><strong>Complaints Handling<\/strong><\/b><\/p>\r\n<span data-teams=\"true\">Follow the steps below to lodge a complaint regarding any product or service dissatisfaction.<\/span><b><\/b><img class=\"size-large wp-image-516463 alignleft\" src=\"https:\/\/stg.takaful-malaysia.com.my\/wp-content\/uploads\/2026\/03\/Complaint-Guide_Eng-1-724x1024.jpg\" alt=\"\" width=\"724\" height=\"1024\" \/>\r\n\r\n&nbsp;","bottom_content":"","download_image":1649,"download":516463},"_links":{"self":[{"href":"https:\/\/stg.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/news\/516450","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stg.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/stg.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":5,"href":"https:\/\/stg.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/news\/516450\/revisions"}],"predecessor-version":[{"id":516465,"href":"https:\/\/stg.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/news\/516450\/revisions\/516465"}],"wp:attachment":[{"href":"https:\/\/stg.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/media?parent=516450"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stg.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/categories?post=516450"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stg.takaful-malaysia.com.my\/en\/wp-json\/wp\/v2\/tags?post=516450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}